Shipping policy

Shipping Policy

At Grama, we work hard to ensure your order reaches you fresh, safe, and on time.

Shipping Locations

We currently ship across India.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.

Delivery Timelines

Estimated delivery timelines after dispatch are as follows:

• Metro cities: 2–4 business days

• Non-metro locations: 5–7 business days

Delivery timelines may vary slightly depending on location, courier partner, weather conditions, or unforeseen logistical delays.

Shipping Charges

Shipping charges, if applicable, are calculated based on your delivery location and order value.
All shipping costs will be clearly displayed at the checkout page before payment.

Order Tracking

Once your order is shipped, you will receive a confirmation message/email with tracking details so you can monitor your delivery.

Delays & Exceptions

While we strive to meet estimated delivery times, delays may occur due to factors beyond our control. In such cases, we appreciate your patience and understanding.

Incorrect Address or Failed Delivery

Please ensure your shipping address and contact details are accurate at checkout.
Grama is not responsible for delays or non-delivery due to incorrect or incomplete address information provided by the customer.

Questions?

For any shipping-related queries, feel free to reach out to us at info.gramafoods@gmail.com and we’ll be happy to help.